FAQs
Booking
Pricing is dependent on venue, so check out the individual venue webpage for more details.
Just enter the code (located on your gift voucher) at check out when you book. Don’t panic, it’s the last stage so
We do accept walk in bookings, but we recommend pre-booking to avoid disappointment. If you want to take the risk, please be aware that all activities are subject to availability.
Absolutely, but it’s subject to availability. You can add people in the ‘My Account’ section or drop us a line at bookings@lane7.co.uk
You can change your booking in the ‘My Account” section; details will be included in your confirmation email.
Yes, but it’s subject to availability. If you want to change the time of your booking on the day of your booking, this needs to be done before your scheduled arrival time via the ‘My Account’ section.
All bookings are non-refundable, sorry!
You are able to book ‘Bowl and Bowl Again’ on certain days of the week depending on the venue. As you head through the booking process, the option will be greyed out if it is not available.
We only take bookings for one game of bowling on a peak day. The second game is subject to availability once you’re in the venue. Visit the Game Desk and ask a member of our team to find out.
Bowling duration varies depending on how many guests the booking is for. For two people, our team of mathematicians have calculated that it takes 20 minutes to do the one game. For three people it takes 30 minutes and so on.
No need to book, simply pay and play. Ask our team on site for a nice surprise.
To guarantee a great time, we recommend pre-booking all activities, so you can focus on having a great time, as we can’t guarantee availability.
All packages that include food, include a table for the whole group. We do not take pre-bookings for tables outside of packages.
We partner with Student Beans so you absolutely can if you sign up via their website.
Head to the venue page that you’re enquiring about and you’ll find contact details for our Bookings team OR go old-school and pop into the venue.
BEFORE YOU ARRIVE
Under 10 minutes late? Don’t worry, head on down and we’ll do our best to get you on your booked slot. Over 10 minutes late? Tut tut. We will try our best to accommodate you, however be aware we may not be able to get you on your gaming if we have another pre-booked guest waiting.
Lane7 sites are over 18s only after 7pm and ID is required for admittance. The only exception is Lane7 Edinburgh where 18s only starts at 10pm. Children under 14 require constant adult supervision. Sorry parents.
In Venue
Each location has its own lost and found, so we recommend visiting the location and checking with one of our managers on duty. If you are unable to return, please email us using this form and we will contact you.
We’re really sorry to hear you’re thinking about complaining. Please email us using this form with your booking reference number and any feedback you would like to pass along. One of our team will reply as soon as possible
Playing
With eight carnival style games for you to experience, there’s surprises to be won, so get ready to ‘Tap That’ as you ‘Shoot Your Shot’ down our ‘Back Alley’. Play each game twice, individually or in teams of any size, but we recommend playing with a group so you can really Play Dirty.
Yes but no open toes or heels. However, if you have a touch of class, bowling shoes are available in all sizes, free of charge.
No – we’re all for encouraging people to chat, but your lane is your lane.
Bit of a personal question, but…
Each of our packages have been put together to make it easier for you to have all your best nights in one.
The Ice-Breaker package is perfect for a couple (mates or a date!) and includes one game of bowling OR golf and two slush cocktails OR draught drinks per person.
Gimme a Taste and Gimme All You Got are perfect for larger groups.
Gimme a Taste includes one game of bowling OR golf, 55 minutes of selected gaming and one drink per person.
Gimme All You Got includes one game of bowling OR golf, 55 minutes of selected gaming, one meal and one drink per person.
Packages are fully pre payable at the time of booking and are non-refundable.
Each of our packages have been put together to make it easier for you to have all your best nights in one.
The Ice-Breaker package is perfect for a couple (mates or a date!) and includes one game of bowling OR golf and two slush cocktails OR draught drinks per person.
Gimme a Taste and Gimme All You Got are perfect for larger groups.
Gimme a Taste includes one game of bowling OR golf, 55 minutes of selected gaming and one drink per person.
Gimme All You Got includes one game of bowling OR golf, 55 minutes of selected gaming, one meal and one drink per person.
Packages are fully pre payable at the time of booking and are non-refundable.
This is entirely dependent on the venue, and your skill level. Each course has its own set of rules, so we recommend giving them a read before you tee off.